Emo convenience store lets visitors share their feelings via milk tea and instant noodles
When Japanese office furniture manufacturer Okamura conceptualized an installation for the 2025 Osaka-Kansai Expo, it ditched the typical corporate playbook in favor of something more human. The brand's Kimochi Kiosk (kimochi meaning 'feelings' in Japanese) transforms the mundane act of convenience store shopping into an emotional exchange between friends or strangers. Visitors enter in pairs and browse shelves stocked not with actual snacks and drinks, but with 46 different packaged emotions, including playful options like Otsukare Rice (a pun on the phrase "good work") as well as more vulnerable sentiments about love or forgiveness.
The concept operates on a simple premise: participants select products that represent a feeling they want to share with their co-visitor, then 'purchase' these emotions at a checkout counter that prints a receipt they can use to communicate the feeling they chose. It's retail therapy in its most literal form, stripping away the commercial transaction to focus purely on human connection. The installation ran in April 2025 in the expo's Future Life Village. While it might seem like a radical departure for a purveyor of office systems and retail fixtures, the concept aligns with Okamura's core mission of "realizing a society where people can thrive."
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The emotional convenience store taps directly into the growing pushback against machine-driven perfection. While algorithms and AI optimize for engagement and efficiency, Kimochi Kiosk celebrates the beautiful awkwardness of human connection — the vulnerability required to select a feeling and the uncertainty of not knowing how it will be received by someone else. The installation embodies what we've dubbed HUMANIFESTO: the (counter) trend of choosing authenticity over optimization, emotional messiness over algorithmic precision.
Related: Naples welcomes Italy’s first 'emotional bookstore' — Patrons select emotions to order cocktails at Suntory's 'Glass and Words' pop-up bar
