Cost of hesitations
29 October 2024

Accenture's Life Trends 2025 report surveyed consumers across 22 markets and spotlights 5 key trends. One that caught our eye? Cost of hesitations. And this stat in particular: 62% of consumers now say trust is an important factor when choosing to engage with a brand, up from 56% in 2023.

In 2024, consumer trust was put to the test as AI-generated content flooded feeds. Concerns over algorithmic bias, copyright, deepfakes and privacy rose, leaving 59.9% of consumers doubting online authenticity. Platforms that were formerly discovery-friendly spaces became oversaturated with AI-generated content, leaving consumers more wary than ever.

๐Ÿ“‰ A closer look: 38% of consumers encountered fake product reviews in 2024, while 52.8% regularly question the authenticity of reviews they read. But the problem is bigger than reviews โ€” everything from product visuals to brand identities (Austin's viral restaurant Ethos doesn't actually exist; all the images on its Instagram feed are AI generated ๐Ÿฅ๐Ÿฆ›) are under a microscope. Heading into 2025, how can brands rebuild trust and show AI delivers real value, not just quick ROI?

PRECARIOUS
23 October 2024

A study just published by The Lancet Planetary Health explores climate-related emotions among US adolescents and young adults aged 16-25. Six key findings:

๐Ÿ™ Of the study's 15,793 respondents, 85% reported being at least moderately worried about climate change and its impacts, with 58% being very or extremely worried, which is notably higher than in previous studies and suggests climate concerns are intensifying rather than diminishing among young Americans.

๐Ÿ—ณ๏ธ The distress cuts across political lines. While Democrats showed higher levels of concern, a majority of young Republicans also reported significant worry about climate change, challenging assumptions about partisan divides. Nearly one in four (73%) said they're likely to vote for candidates who support aggressive climate policies, indicating this issue could influence future voting patterns and policy.

๐Ÿ‘ถ Climate anxiety is impacting major life decisions: 69% said climate change will influence where they choose to live, 67% expect it will affect their career choices, and 52% report being hesitant to have children due to climate concerns.

๐Ÿง  Mental health impacts are significant, too: 43% indicated climate change is affecting their mental health, while 38% reported that climate-related feelings negatively impact their daily functioning, including the ability to focus at work/school, sleep, eat and maintain relationships.

๐Ÿญ Those surveyed primarily place responsibility with corporations and industries (89%) and with the US government (86%) for both causing and addressing the climate crisis, suggesting they expect systemic solutions.

๐Ÿ’ผ Corporate climate action matters to young talent: 67% report they plan to choose employers based on commitment to sustainability and reducing climate impact, which will no doubt affect future workforce dynamics.

Swimming with the mass currents
21 October 2024

Spotifyโ€™s Culture Next report is here and it spotlights how youth across 16 countries are remixing culture. The three trends shaking up the soundscape?

๐Ÿ‘ฏ Blendships: music and podcasts are Gen Z's go-to for deeper connections

๐ŸŽธ Playlist Diary: hyper-personalization gives Gen Z that main character energy

๐ŸŽถ Mainstreaming: Gen Z is (re)embracing the mainstream. In fact, 80% of US Gen Z say niche and underground culture are going mainstream, with near-identical percentages in the UK (81%) and Australia (84%). By comparison, 74% of Gen Z labeled themselves as mainstream in 2023, up from 59% in 2021

Peak longevity
17 October 2024

Medical breakthroughs have extended lives, but the pace is slowing. In the 1990s, life expectancy in the longest-living countries grew by 2.5 years per decade. By the 2010s? Just 1.5 years. And even eliminating all deaths before age 50 would only add 1.5 years to the average lifespan, according to an October 2024 Nature Aging study. ๐Ÿ“‰

Despite billionaires chasing immortality, aging isn't slowing down. As public health expert S. Jay Olshansky puts it, "Bodies donโ€™t operate well beyond their warranty period." Bad news for the 32% of Americans who want to live forever.

It's time to focus on health-span instead of living 120 years. Women, who outlive men but spend 25% more time in poor health, could especially benefit.

Forget pricey longevity retreats โ€” how about free preventative bio-age testing or rewarding healthy living? ๐Ÿ‘ต๐ŸŒฟ

Who cares if it's real?
16 October 2024

Recent events surrounding Hurricane Helene brought the issue of fake vs real imagery into sharp focus. Speaking to his Hard Fork co-host, journalist Casey Newton reported on the circulation of an AI-generated image of a frightened young girl on a boat holding a puppy. "Yeah, so a number of high-profile right-wing accounts have been sharing this stuff online. Utah Senator Mike Lee reposted the girl with the puppy on his personal X account, although he did later delete it. That same image was shared by Amy Kremer, who is a Republican National Committee โ€” National Committeewoman, and a co-founder of Women for Trump."

"And Kevin, I thought this was interesting because after she was called out for posting this fake image, she said, quote, 'I don't know where this photo came from and honestly, it doesn't matter. It is seared into my mind forever. There are people going through much worse than what is shown in this pic. So I'm leaving it because it is emblematic of the trauma and pain people are living through right now.' So that's a pretty rich text, I would say, because what it's telling us is, we're now in a world where we share things not because they're true, but because they're emblematic of the way that we feel."

Valuing the emotional resonance of a photo over its factual accuracy isn't limited to news events. It's a notion that's increasingly encouraged by phones and other tools people use to capture and edit everyday, personal images. Pictures of their kids, their honeymoon, a picnic with friends. A few months back, Wired spoke to Isaac Reynolds, the group product manager for Google's Pixel Camera, about Pixel's new AI tools that allow people to entirely alter photos they've taken. 

Reynolds said, "It's about what you're remembering. When you define a memory as that there is a fallibility to it โ€” you could have a true and perfect representation of a moment that felt completely fake and completely wrong. What some of these edits do is help you create the moment that is the way you remember it, that's authentic to your memory and to the greater context, but maybe isn't authentic to a particular millisecond."

As the lines between fake and real blur at accelerating speed, businesses and marketers face new challenges and opportunities. How will consumers' relationship with visual content evolve? What are the implications for brand authenticity in a world where "authentic" might mean "emotionally true" rather than "factually accurate"? Should we stop thinking of this as a problem to solve and start viewing it as a new reality to navigate?

Travel maximizers
14 October 2024

According to Hiltonโ€™s 2025 Trends Report, 2025 is the year of the travel maximizer. With a third of people having already booked a trip and 67% prioritizing vacation budgets over other saving goals, global travelers want to make the most of every moment. Featuring insights from 13 countries, the report is a snapshot into what will fuel wanderlust in 2025:

1๏ธโƒฃ THE GREAT OUTDOORS // 1 in 4 seek out unique experiences, with 20% chasing outdoor adventures โžก๏ธ To mitigate the impact of light pollution on wildlife, Red Sea Global is the Middle Eastโ€™s first certified Dark Sky Reserve.

2๏ธโƒฃ SOUL SEARCHERS // Tired of Insta-perfect vacations, 22% embrace #SoftTravel for self-discovery and mental wellbeing โžก๏ธ Set to open in Austin in 2026, Submersive is a 25,000-square-feet spa merging art, tech and wellness for a transformative escape.

3๏ธโƒฃ FAMILY FLIGHTS // Family travel is soaring โ€“ 37% vacation with parents, 40% bring extended family, especially in India, Mexico and Saudi Arabia โžก๏ธ The Grans Go Free campaign by EasyJet Holidays saw the company fly grandparents to sunny spots like Spain and Greece for free.

๐Ÿ’ก Not a travel brand? Consider how expectations created by these travel trends can be translated into your industry.

GLP-1 ร— SS25
10 October 2024

The Vogue Business size inclusivity report reveals a worrying trend on the SS25 runways. Out of 8,763 looks presented across New York, London, Milan and Paris, a mere 0.8% were plus-size (US 14+), 4.3% mid-size (US 6-12), while a staggering 94.9% were straight-size (US 0-4). While a few champions of body diversity stand firm, notably Ester Manas (see photo) and Rick Owens in Paris, Bach Mai in New York and Karoline Vitto in London, many designers are reverting to the toxic 'ideal' of ultra-thin.

As the report highlights, "the body positivity movement has lost steam in mainstream culture as the pendulum has swung back to the glamorization of thinness, amid the rising use of Ozempic and the subsequent shrinking of celebrities and influencers." This trend is building pressure far beyond runways and celebs: 31% of Gen Z and 32% of Millennials in the US say simply knowing about GLP-1 drugs makes them feel pressured to lose weight.

๐Ÿ’Š With weight-loss drugs like Ozempic becoming more accessible, brands need to ask themselves: do we truly want to abandon body acceptance? Beyond the moral imperative of protecting people's self-image and wellbeing, inclusive representation has the power to boost sales (by up to 16%).

Wellness paradox
8 October 2024

The 2024 Global Wellbeing Report from Lululemon uncovered a wellness paradox: the relentless pursuit of wellbeing may be making people less well. While 89% of people across 15 countries are doing more to improve their wellbeing, the global wellbeing score is stuck at 66%. Why? The report flags three key pressure points:

1๏ธโƒฃ Societal pressure: 61% think they need to appear well, even if they're not. The percentage jumps to 76% for Gen Z and 71% for Millennials. For many, that pressure leads to wellbeing burnout (45%), with the majority (63%) feeling powerless to improve their wellbeing

2๏ธโƒฃ Advice overload: 53% say there's too much contradictory information on how to improve their wellbeing

3๏ธโƒฃ Loneliness: 89% of those with wellbeing burnout say loneliness is a contributing factor

In 2025, itโ€™s time to break the cycle. The authors of Lululemon's report suggest quieting the noise, inviting others to join the journey and doing what actually feels good.

Sign (language) of the times
7 October 2024

Improving its service for deaf and hard-of-hearing passengers, Virgin Atlantic has become the first UK airline to offer British Sign Language (BSL) trained flight crew. The airline recently put its commitment to the test by inviting deaf Gladiators star Jodie Ounsley and deaf content creators Hermon and Heroda Berhane to experience the enhanced service on a flight from London to Washington, DC โ€” and it promoted the initiative in a sign-language-only video.

Research by RNID, a UK charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus, indicates 82% of deaf or hard-of-hearing individuals plan to travel in the coming year. Over half are worried about communicating with crew members. When flying with Virgin Atlantic, they can request a trained staff member who can use BSL to welcome passengers, assist with navigation, relay announcements and help with accessible in-flight entertainment. The airline is also working on increasing subtitled entertainment options and implementing on-demand BSL interpreters for customer service teams.

Virgin Atlantic isn't the first airline to get its cabin crew signing:
๐Ÿ‡น๐Ÿ‡ท In 2017, Turkey hosted the Deaflympics and Turkish Airlines introduced a six-day 'international hearing impairment language training' program
๐Ÿ‡บ๐Ÿ‡ธ In 2019, Delta debuted name tags identifying crew members who speak sign language
๐Ÿ‡ณ๐Ÿ‡ฟ In May 2024, Air New Zealand flew the world's first commercial flight where attendants communicated with passengers using New Zealand Sign Language
๐Ÿ‡ฎ๐Ÿ‡ณ In May 2024, Indian low-cost airline SpiceJet started adding attendants trained in sign language to select flights
๐Ÿ‡ธ๐Ÿ‡ฆ In June 2024, low-cost Saudi carrier Flynas announced it would be training cabin crew in sign language
 
๐ŸคŸ Those corporate DEI efforts overlap with a growing interest in sign language among non-deaf individuals, fueled by interpreters captivating audiences during concerts and COVID-19 briefings, and by easily accessible tutorials on YouTube and TikTok (not all of which are accurate ๐Ÿ™„). That wider popularity is making it easier for brands across various sectors to engage workers in learning sign language, potentially leading to more inclusive workplaces, public spaces and service industries. 

virginatlantic-bsl-nametag

Village squared
3 October 2024

NIVEA's survey of 8,000 people across eight countries (๐Ÿ‡ง๐Ÿ‡ท๐Ÿ‡จ๐Ÿ‡ณ๐Ÿ‡ซ๐Ÿ‡ท๐Ÿ‡ฉ๐Ÿ‡ช๐Ÿ‡ต๐Ÿ‡ญ๐Ÿ‡ฟ๐Ÿ‡ฆ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡บ๐Ÿ‡ธ) reveals a stark reality: 1 in 4 people are grappling with isolation always or often, confirming the existence of a global loneliness epidemic.

๐Ÿ˜ž Ripple effects
Health repercussions: 53% report worsening mental health and 48% feel physically worse, with loneliness linked to a 29% higher risk of heart disease and a 32% higher risk of stroke.
Stubborn stigma: 58% feel helpless when seeking support and 40% feel shame about their sense of isolation. While 67% know where to find help, only 46% feel comfortable reaching out.
Empathy deficit: 81% think people today are just looking out for themselves. 58% of them feel alone even when they are around other people.

๐ŸŒ NIVEA's response
Since 86% of people are convinced loneliness is only getting worse, NIVEA just launched NIVEA CONNECT. The project's mission is to bridge the loneliness divide, dismantle the stigma and spark meaningful connections. By 2026, NIVEA CONNECT will be active in 40 countries, working with experts and local communities to drive lasting change.

โœจ Your mission?
What shape is your brand's community in? Think about its purpose: does the community genuinely connect people over their shared interest or passion (for your brand, or for what it enables them to be or do)? Could you take it up a notch by partnering with local organizations and health professionals to tackle the loneliness epidemic head on?

Shifting to circularity
1 October 2024

A recent survey by Innofact for Miele shows that 70% of German consumers see the circularity of domestic appliances as crucial for the future of our environment and society. And not just as a collective concern: 60% say it matters to them personally. Letโ€™s zoom in:

๐Ÿ”„ Recycled and refurbished: 73% trust the durability of domestic appliances containing recycled materials or refurbished components (65%)

๐Ÿ’ก USPs that matter: When it comes to purchasing decisions, price (79%), durability (76%) and energy efficiency (71%) top the list

โ™ป๏ธ Eco-motivation: The top drivers behind circular practices are to reduce waste and conserve resources, both at 89%

๐Ÿ›‘ Circularity hurdles: 62% worry about quality defects, and 58% think the product range is too limited

๐Ÿ”ง DIY repairability: 70% of respondents want the ability to repair domestic appliances themselves to save time and money

With eco-concerns rising and the right to repair spreading across product categories, itโ€™s time for brands to adopt a 360ยฐ approach to circularity: 

Design phase
Are your products built for disassembly and longevity? Think Mieleโ€™s vacuum cleaners embracing the cradle-to-cradle model or Somerโ€™s modular, future-proof kitchens.

Use phase
Whether offering after-care services or empowering DIY repairs, how are you helping consumers extend the life of goods they own? Take inspiration from Londonโ€™s Fixing Factories, a community hub for free repairs and skills, or Yelpโ€™s AI chatbot, bridging the gap between consumers and repair pros.

Watch this space
30 September 2024

As artificial intelligence weaves its way into daily life, Chinese kids are embracing the technology through a somewhat unexpected medium: smart watches. The "Youth Blue Book: Report on Internet Use of Chinese Minors 2024," published by the Institute of Journalism and Communication of the Chinese Academy of Social Sciences, reveals that over 45% of minors surveyed have used an AI-powered product at least once. In cities, 20.5% of minors reported using AI-enabled devices, compared to 8.1% in rural areas.

As reported by Sixth Tone, the surge in AI-enabled wearables for children comes in the wake of government crackdowns on screen time for minors. Phone bans in Chinese schools are driving parents towards smart watches, particularly those by the brand Xiaotiancai, or "Little Genius." Besides allowing parents to contact kids and track their location, vital signs and emotional state, the devices feature native AI apps like one that turns text prompts into drawings, and a game that uses chatbots for interacting with characters.

The trend mirrors global developments in AI-integrated wearables, including Meta's continued push into smart glasses (worth a watch: this interview with Mark Zuckerberg by The Verge). As experiments with dedicated AI hardware proliferate worldwide, China's experience with smart watches for kids could offer valuable insights into how younger generations might adopt and interact with artificial intelligence.

Romance redefined
27 September 2024

The latest State of Dating Report from The Kinsey Institute's Dr. Justin Lehmiller and Feeld dives into the intimate thoughts of 3,310 members of Feeld, a location-based dating platform active in 71 countries. The results? Dating norms seem to have flipped: 81% of Gen Z fantasize about monogamy, while Boomers dream of joining a polycule. In fact, 75-80% of older generations fantasize about open relationships... ๐Ÿ”„

Despite Gen Z romanticizing the simplicity of old-school relationships, they're also breaking barriers with the most expansive views on gender and sexuality ever ๐ŸŒˆ As norms continue to evolve, how can you help people explore relationships in fresh ways? From senior sexperts shattering sexual stigmas to singles walls for those suffering from app fatigue, there's plenty of room to innovate and cater to everyone's dating fantasies.

While doing so, keep in mind what Dr. Kinsey articulated back in 1948: "The world is not to be divided into sheep and goats, and not all things are black nor all things white. It is a fundamental of taxonomy that nature rarely deals with discrete categories. Only the human mind invents categories and tries to force facts into separated pigeon-holes. The living world is a continuum in each and every one of its aspects.โ€

Eco premium vs eco bargain
23 September 2024

Bain's The Visionary CEO's Guide to Sustainability 2024 is here, revealing consumer insights across 10 countries (๐Ÿ‡บ๐Ÿ‡ธ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ณ๐Ÿ‡ฑ๐Ÿ‡ฉ๐Ÿ‡ช๐Ÿ‡ซ๐Ÿ‡ท๐Ÿ‡ฎ๐Ÿ‡น๐Ÿ‡ฏ๐Ÿ‡ต๐Ÿ‡ง๐Ÿ‡ท๐Ÿ‡จ๐Ÿ‡ณ๐Ÿ‡ฎ๐Ÿ‡ฉ). Here are our top five stats:

  • ๐Ÿ’ธ 27% believe living sustainably would cost them less, from 17% in the UK and Germany to 52% (!) in Indonesia.
  • ๐ŸŒฑ 61% say climate change worries have grown over the past two years, especially in climate-vulnerable countries like Brazil (78%), Indonesia (73%) and Italy (70%).
  • ๐Ÿ”ฅ 40% say experiencing environmental disasters (like floods or wildfires) is their top motivator for buying sustainable products.
  • ๐Ÿ’ช 76% believe a sustainable lifestyle is important because their actions matter.
  • โ™ป๏ธ 60% care about packaging's environmental impact, with 48% demanding recyclable and 40% pushing for reusable packaging.

The disparity between 52% of Indonesians thinking sustainable living could save them money โ€” compared to just 17% in wealthier nations like the UK and Germany โ€” presents an opportunity for brands marketing to consumers in the Global North. How could you flip the script and turn eco-conscious choices into a way to save money?

New labor
19 September 2024

Gen Z: lazy or redefining productivity? Weโ€™ve asked it before and Samsungโ€™s new survey, The 2024 AI-Preneur Effect, digs in, too. Gen Z isnโ€™t lounging on the couch โ€” they're hustling! Based on insights from 7,000+ Gen Z across France, Germany, Korea, the UK and the US, Samsung reveals how this generation is using AI to boost productivity and chase their side-hustle dreams.

Here's the scoop, directly tied to three key trend opportunities:

๐Ÿšจ NEW LABOR // Ready to fully embrace Gen Zโ€™s work mode?

49% of full-time Gen Zers say their jobs fall short of expectations. Plus, 87% globally struggle with full-time work issues like inflexibility (60%) and job insecurity (58%). Amazon, are you listening? ๐Ÿ˜‰

๐Ÿ’ผ SIDE HUSTLE HEROES // How can you help them unleash their inner entrepreneur?

65% of Gen Z value a steady paycheck and benefits, followed by career growth (44%), learning new skills (35%) and the chance to follow their passions (35%). No surprise, 73% dream of starting their own side hustle.

๐Ÿค– M.E.O. // Which AI tools could you launch to support the one-person CEOs of tomorrow?

73% of Gen Z side hustlers (think personal trainers, content creators, artists) are already using AI to supercharge their gigs, with 69% calling AI their go-to work resource. But with 67% of aspiring hustlers unsure how to tackle certain tasks, thereโ€™s room to offer tools to help them thrive.

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