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Surveying over 10,000 desk workers, Slack finds racial and gender gaps in AI uptake

A newly-published survey by Slack's Workforce Lab reveals that over two-thirds of office workers in the US, Australia, France, Germany, Japan and the UK have yet to use AI tools on the job. Of those who do use AI, 81% report increased productivity (and just 7% consider AI outputs completely trustworthy).

Other insights gleaned from the survey:

  • Execs race to embrace "Nearly all executives (96%) now feel an urgency to incorporate AI into business operations. The share of leaders aiming to do this 'in the next 18 months' has grown 7x since September 2023, rising from 5% to 35% of all executives"
  • White workers lagging "AI use is accelerating at a faster clip among workers of color, with 43% of Hispanic/Latinx desk workers, 42% of Black desk workers and 36% of Asian American desk workers having tried AI tools at work, compared with 29% of white desk workers"
  • Gen Z gender gap "While young people are most likely to have experimented with AI tools, Gen Z men are 25% more likely to have tried AI tools compared with Gen Z women"